Proactive Data Centre Maintenance

Convergent Technology  provides Planned Preventative/Proactive data centre maintenance as a standalone service or as one part of an overall data centre facility management package. By regularly servicing your data centre’s supporting infrastructure you greatly reduce the chances of component failure. This is often the key driver for performing such planned visits however a further benefit is that your plant equipment, in particular your cooling equipment, will continue to operate at optimum efficiency.

Being able to spot potential problems before they occur has been a significant contributor to our uptime record of better than 99.999%. Data centre plant equipment is operating 24 hours per day 365 days per year, components do age and failures can happen. By being aware of all assets that support your facility and regularly servicing them in line with their manufacturers guidelines greatly reduce the chances of a failure happening.

All Proactive/Planned Preventative Maintenance visits are carried out by one of our in-house Service Team Engineers and the specific manufacturer of the plant equipment in question. Our engineer provides you with a single point of contact for any visits. This engineer will deal with all security aspects associated with bring 3rd party engineers in to your data centre. Our engineer will also have specific knowledge of your data centre systems, how they are configured and commissioned. This avoids manufacturer’s engineers putting systems back to “factory setting”. This is particularly important if your systems have been configured to your facility’s specific IT load or external ambient conditions.